Privacy Policy
Effective date: October 11, 2026 · Operator / data controller: Range AI, LLC (a Delaware company)
1. Who we are
buzzinTV is operated by Range AI, LLC (a Delaware company), the data controller. For privacy questions, contact privacy@buzzintv.com (or hello@buzzintv.com). A business postal address is available on request. This policy covers the buzzinTV mobile app and the buzzintv.com website (together, the “Services”).
2. Information we collect
Account information. When you sign in with Apple, Google, or X, or via email magic link, we receive your email address and, where provided, your name. You choose a username and may add a display name and profile photo (avatar).
Content you create. The buzzes, replies, and other posts you submit, and your likes, reposts, follows, and watch progress (which shows/episodes you mark watched). Uploaded images (including avatars) are automatically screened for safety by our AI provider (xAI). This screening is not optional and is not controlled by the Ask (Scout) / explain AI-consent toggle; a vendor outage does not block the upload.
Device & technical data. A push notification token, device and app diagnostic information, and IP address (used by our infrastructure providers to deliver and secure the service).
Usage data. We don't use advertising SDKs and we never sell your data. We use PostHog, a product analytics service, to understand how buzzinTV is used, catch crashes (crash reports include the device model, OS and app version), and run optional in-app surveys (your answers are stored with your analytics profile). Some sessions are recorded as images of what the app displayed; anything you type is masked on your device before it's sent. Analytics runs in the United States and is never used to track you across other companies' apps or websites. You can turn analytics and session recording off in Settings. This stops analytics and recordings from your device; a small number of server-generated operational events (for example, account security and abuse prevention) continue. When you delete your account, your analytics profile and session recordings are deleted; we retain minimal internal activity records (the dates an account was active and its internal cohort assignment) for aggregate service metrics, no longer linked to your profile after deletion.
2a. The buzzintv.com website
Website analytics. On buzzintv.com we count page views and taps on App Store links with PostHog, so we can see which pages help people find the app. It is cookieless: the analytics store nothing in your browser (no cookies, no local storage), each visit is counted on its own, and we don't build a profile of you or link your visits to an app account. We record the page, the site and any campaign tag in the link you arrived from, and your browser and device type. Like any web request, PostHog receives your IP address, which it uses to estimate an approximate location. There are no session recordings, and nothing you type is collected. Pages for shared links (profiles, posts, shows and episodes) and sign-in pages are not measured. If your browser sends Do Not Track, nothing is sent.
Notify list. When you ask to be notified on our website, we collect the email address you provide, which phone you told us you use (iPhone or Android), and basic technical data. That technical data is your IP address (for rate-limiting and abuse prevention), your browser user-agent, and any referral or campaign tag (e.g., a ?ref= or UTM value) in the link you arrived from. We store these with our database provider (Supabase) so we can email you once when buzzinTV is available; we do not sell or rent this information. If we use an anti-abuse challenge (Cloudflare Turnstile), it may set a cookie and process your IP to distinguish humans from bots; we use no advertising or cross-site tracking cookies. To delete your entry, email privacy@buzzintv.com.
2b. Feedback you send us
What is captured. When you choose to send feedback, the App takes an image of the screen you were on at that moment and attaches it to your message. This happens only on a reviewed list of screens. It never happens on sign-in screens, account screens, or any screen where you are typing, and it never happens on its own: nothing is captured unless you open the feedback form yourself.
You stay in control. The form tells you an image is attached and gives you a control to remove it before you send. Nothing leaves your device unless you tap Send, and feedback can be sent with no image at all.
What else is attached. Your message and the category you pick, plus your app version, build number, device model, operating system version, and the name of the screen you were on (a name such as “show” or “settings”, never a full address containing names or ids). This is the information the disclosure line in the feedback form refers to.
How it is handled. Feedback is stored privately and is readable only by buzzinTV's founder. We use it only to fix problems and improve the App. It is never used for advertising, never sold, and never shared with third parties beyond the hosting provider listed in section 4.
How long we keep it. An attached image is deleted 90 days after you send it, and sooner if that feedback is deleted or you delete your account. Deleting your account removes your feedback and any attached image with it.
3. How we use your information
To create and operate your account; deliver your personalized feed and notifications; enable social features (buzzes, replies, follows, blocks, reports); maintain safety and moderation; and comply with law.
4. Service providers we share data with
We share data only with providers that process it on our behalf to run the App, under data processing agreements:
- Supabase: authentication, database, and storage hosting.
- Apple Push Notification service and Expo: delivery of push notifications.
- Sign-in providers (Apple, Google, X): to authenticate you (we receive your email/name; we do not post on your behalf).
- PostHog: first-party product analytics and sampled session recordings (typed text is masked on your device; deleted with your account; opt out in Settings), and cookieless page-view and App Store link counts on buzzintv.com.
- xAI: user-facing Ask (Scout) / post-explain, public-content curation, and automatic safety screening of uploaded images (including avatars).
We do not sell your personal information, and we do not "share" it for cross-context behavioral advertising.
5. Automated curation and third-party AI
We use a third-party AI provider (xAI) on our servers for two user-facing features:
- Ask (Scout) / show chat: when you send a question, we send that question, recent conversation history, and the show/progress context we attach, to xAI to generate a reply.
- Post explain: when you ask for an explanation of a post, we send that post's text to xAI to generate a summary.
We also use xAI and an embedding provider (OpenAI) on our servers to discover, rank, and curate publicly available content about TV shows. That curation pipeline does not send your account identifiers. When you upload a photo (including an avatar), we send that image to xAI to screen it for safety; this is not optional. We do not sell your prompts or use them to train a buzzinTV model. You can stop using Ask (Scout) and explain at any time.
6. Third-party content shown in the App
buzzinTV surfaces publicly available posts about TV shows from other platforms, with attribution to the original author and a link to the source. When you view such content, your device may load media directly from the source's own servers (third-party CDNs), which may receive your IP address and device information under their own policies. That content belongs to its respective owners and is subject to those platforms' terms. To request removal, see section 10.
7. Your choices and rights
- Access/update: edit your profile in the App.
- Delete your account and data: Settings → Account → Delete account (permanently removes your account, buzzes, replies, and follows).
- Notifications: manage in the App or device settings.
- Depending on your location (e.g., EEA/UK under GDPR, California under the CCPA/CPRA), you may have rights to access, correct, delete, or port your data, and to object to or restrict processing. Contact privacy@buzzintv.com to exercise them; we will not discriminate against you for doing so.
8. Data retention
We retain your account data while your account is active and delete it upon account deletion, except limited records we must keep to comply with law or resolve disputes. Analytics profiles and session recordings are deleted when your account is deleted; minimal internal activity records (active-day dates and internal cohort assignments) may be retained for aggregate service metrics and are no longer linked to your profile after deletion. Feedback screenshots follow the shorter window in section 2b. Cached third-party content is short-lived and expires automatically.
9. Children
buzzinTV is intended for users 18 and older and is not directed to children. We do not knowingly collect data from anyone under 18, and we block account creation by anyone who indicates they are under 13. If you believe a minor has provided us data, contact privacy@buzzintv.com.
10. Removal / takedown requests
To report content you believe infringes your rights or should be removed, email legal@buzzintv.com (or hello@buzzintv.com) with the content's in-app link and the basis for your request. See our Terms for our moderation timeline.
11. Security
We use industry-standard measures (encrypted transport, scoped database access). No method is 100% secure.
12. International users and transfers
We operate from the United States; if you use buzzinTV from outside the US, your data is processed in the US. For users in the EEA/UK, transfers rely on appropriate safeguards such as the EU Standard Contractual Clauses and/or the EU-US Data Privacy Framework where applicable. We will appoint an EU/UK representative where required by law.
13. Changes
We will post changes here and update the effective date; material changes will be notified in-app.
14. Contact
Range AI, LLC (Delaware), privacy@buzzintv.com. Business postal address available on request.